Mô tả công việc
1. Key services commitment
- Consistently deliver our Customer Services
- Convey our passion about her/his work, the Product we serve and the Haagen-Dazs brand
- Maintain a comprehensive knowledge about all Haagen-Dazs products
- Manage the customer environment
- Handle customer requests and complaints in professional and positive manner
2. Key Talent Management commitment
- Responsible the recruitment and selection in the shop
- Maintain a positive working environment so as to promote the culture of passion, teamwork and respect, caring
- Maintain communications in the shop
- Create long term shop objective and action plans
- Utilize retention and reward tools to motivate staff, and looking for talents for promotion
3. Key Business responsibility
- Maintain highest standard of ethics and integrity
- Maintain highest standard of personal conducts and appereance
- Identifies, establishes and implements the local promotion designed to maximize sales for shop operation, agreed with Haagen-Dazs
- Implement brand promotions
- Develop sales, costs and profit
- Motivate and lead teams to meet and exceed all sales/profits target
- Responsible for daily, weekly and monthly and ad hoc shop reports
4. Key leadership responsibility
- Engenders trusts at all levels communicating effectively at all levels
- Demonstrate unquestionable integrity and personal judgment
- Develop winningful strategies by translating organization objectives into meaningful goals
- Make timely and high quality decision, and add value through their knowledge and expertise
- Inspire and motivates with high level commitment and performance
- Develop people, organization and self
- Competitive salary
- High benefits
- International and friendly working environment
- Professional training
- Other allowances, etc
Yêu cầu công việc
Số năm kinh nghiệm:
Yêu cầu bằng cấp: Đại học
Yêu cầu độ tuổi: 30 - 34 tuổi
- 5+ years’ experience in F&B and/or hospitality industry required.
- Five star service experience or experience in direct F&B franchise or International restaurant/cafe is a MUST*
- 3+ year’s experience in a management position REQUIRED.
- Must be Compatible with Directors, office managers, and other shop store managers.
- Must have the ability to create a good/interactive/fair/exciting & disciplined work environment.
- Must have abilities to handle large staff, over 30-40 staff.
- Able to strictly follow guidelines, procedures, help to instill, create, re-create and better protocols, procedures, guidelines, etc.
- Strong skills in management, discipline, motivation, team-building, personal growth, and complete team leading. Clean, proper, service oriented and high service standards required.
- English REQUIRED. Japanese is an additional preference.
Hồ sơ bao gồm:
- Application form
- ID card (copy)
- Health certificate
- Related degrees and certifications
Sent to the email: email@example.com, with the subject "Shop manager - Full name"